AV Study Lounge · Lesson 9
Practical English · Episode 3 continuation

In the Store:
Listen, Solve & Speak

Rob showed us the language. Today you use it with new customers, new prices and new shopping problems.

1 · REMEMBERActivate the story.
2 · LISTENUnderstand new customers.
3 · SOLVEUse English to make decisions.
4 · SPEAKDo the store conversation.
1

Memory Refresh · Episode 3

Use the clues first. Then remember without them.

0–4 min
Teacher: 15 seconds to look. Ask only 3 questions. Different student each time. Do not reteach Lesson 8. At 4:00, move on.
☕coffee on his shirt
💼an interview
👔a new shirt
🏷️medium
🚪changing room
💷£44.99
clues firstthen no clues
FULL SENTENCE: use the clue, but build the sentence yourself.
2

🎧 Store Detective · New Customers

Listen to a new mini-conversation. Catch the item, size and price.

4–12 min
Teacher: Do 3 conversations. Play once, let students choose, play again only if needed. After checking, one student reports one fact in a complete sentence. Do not translate the whole dialogue.

New customer #1

1. Listen once. 2. Choose the details. 3. Report one fact aloud.

👕 ITEM
📏 SIZE
💵 PRICE
After checking: one student reports a fact: “The customer needs a large black jacket.” / “It’s $82.99.”
3

What Comes Next?

Hear line 1. Choose the natural reply. Then perform the two-line exchange.

12–18 min
CLICK → THEN SPEAK
Student A says line 1 · Student B replies without reading · switch on the next card.
3–4 exchanges
Teacher: Do 3–4 only. Clicking is not the end: students must perform the exchange. No grammar explanation.

🎧 Hear line 1

🗣️ Perform it

Student AListen first.
→
Student BAnswer without reading.
4

Pronunciation · Copy the Conversation

Use the original course audio to copy rhythm, then retrieve three useful chunks.

18–23 min
HEAR → ECHO → COVER → REBUILD
This is speaking practice, not a pronunciation lecture.
5 min max
Teacher: Play 5.26 once. Everyone repeats. Then use only the 3 focus chunks below in pairs. Do not analyze grammar or sounds unless communication breaks down.

🎧 Original 5.26

5

Sizes + Prices · Listen & Build the Receipt

Catch the details customers really need: size and price.

23–32 min
Teacher: 2 examples per mini-round. Then do one receipt message. Students listen before reading. At 32:00, move on even if unfinished.

Round A · Catch the Size

Which size do you hear?

Round B · Teen or Tens?

13 or 30? 14 or 40? Listen carefully.

Round C · Catch the Price

Choose the price, then say the full store answer.

🧾 Build the Receipt

Listen to one complete store message. Catch item + size + price.

ITEM
SIZE
PRICE
?
?
?
Report it: “The customer needs a medium white shirt. It’s $44.99.”
6

READ IT · One Complete Model

Read the store conversation once. Then hide some lines and rebuild them.

32–36 min
PAIR WORK NOW. Read once. Do not stop for explanations. Then hide the customer lines and try again.
Teacher: One read only. Do not switch and reread the full script. Click “Hide customer lines” and retrieve 2–3 lines. At 36:00, move on.

Store Conversation

Sales Assistant
Can I help you?
Customer
Yes. I need a new shirt.
Customer
What size is this shirt?
Sales Assistant
It’s a small. What size do you need?
Customer
A medium, please.
Sales Assistant
This is a medium.
Customer
Thanks. Where can I try it on?
Sales Assistant
The changing rooms are over there.
Sales Assistant
How is it?
Customer
It’s fine, thanks. How much is it?
Sales Assistant
It’s $44.99.
7

🛍️ Mystery Rack · Find the Right Item

First copy one complete model. Then solve a new shopping problem with your partner.

36–45 min
Teacher: Do NOT explain the task first. Students perform the model below once: A reads Sales Assistant, B reads Customer. Then start the new problem. During the task, only point to the Conversation Path if they get stuck. Do not turn this into teacher-led question practice. New problem + switch roles. If trio: Student C listens for complete chunks. At 45:00, move on.
ROUND 0 · MODEL FIRST
Student A = Sales Assistant · Student B = Customer · Read it once. Teacher listens.
2 min max

🙋 Example customer

👕 item: shirt📏 size: medium💵 budget: $50
Goal: find a medium shirt under $50.
Sales Assistant
Can I help you?
Customer
Yes. I need a shirt. I need a medium.
Customer
What size is the blue shirt?
Sales Assistant
It’s a medium.
Customer
How much is it?
Sales Assistant
It’s $44.99.
Customer
Great. I’ll take it.
1 · OPENCan I help you?Yes. I need a ___.
2 · SIZEWhat size is the ___?It’s a ___.
3 · PRICEHow much is it?It’s $___.
4 · DECIDEI’ll take it.or: No, thanks.
NOW YOU DO IT · ASK BEFORE YOU REVEAL
Customer asks. Sales Assistant clicks the answer only AFTER the question.
3 min + switch
1 · CUSTOMERSay what you need.
2 · ASKAsk about one item’s size.
3 · ASK AGAINAsk the price.
4 · DECIDETake it or try another item.

🙋 CUSTOMER CARD

Your job: find an item that matches your item + size + budget.
Customer path
Yes. I need a…I need a ___.What size is the ___?How much is it?I’ll take it.No, thanks.

🏷️ SALES ASSISTANT · MYSTERY STOCK

Important: click a reveal button only after the customer asks the question.
Sales Assistant path
Can I help you?It’s a ___.It’s $___.Here you are.
8

💵 $100 Budget Challenge

You can buy two items. Ask about prices, calculate and make one group decision.

45–50 min
Teacher: Students do the talking. Assign one student as customer and another as assistant. They must ask each price aloud before deciding. One final group sentence. Do not teach math language.
YOU HAVE $100
Choose TWO items. Ask the prices aloud first.
5 min
Useful English: “How much is the jacket?” → “It’s $82.99.” · “We can buy the ___ and the ___.” · “That’s $___.”
9

Main Role-play · USE IT

New customer. New item. Less support. Make the conversation work.

50–58 min
DO NOT SKIP. Round 1 = 2 min → 2 quick upgrades → new card + switch roles → Round 2 = 2 min.
Teacher: Observe. Do not interrupt. After Round 1, give maximum 2 corrections, students repeat the improved chunks once, then Round 2 immediately.

🗣️ Speaking mission

2:00
Goal: complete the interaction naturally. Support only if you get stuck.

⚡ Quick Upgrade · maximum 2

❌ Medium.
✅ A medium, please.
❌ How much?
✅ How much is it?
❌ Jacket.
✅ I need a black jacket.
❌ Where I can try it?
✅ Where can I try it on?
10

Exit Audio Challenge

Listen and answer immediately. No final explanation.

58–60 min
Teacher: One prompt per student. Immediate answer. Finish.
Fast finisher only: preview the next Episode 3 scene. One question only: Who is Jenny talking to? Save the Social English for Lesson 10.
★

Bonus Language Lab · If There’s Time

Clickable practice for the grammar and sentence patterns behind today’s chunks.

EXTRA ONLY
ONLY AFTER THE EXIT. These activities are extra practice. Never use them instead of the pair work or Main Role-play.
Teacher: Use only if the class finishes the speaking stages early. Let students click, answer and read the correct sentence aloud. Keep explanations to one short rule. Do not turn the bonus into a grammar lecture.

1 · A or no A?

Singular clothing items usually use a. Some lesson words are plural.

Quick rule: a shirt / a jacket / a sweater, but jeans / pants / shoes.

2 · Build the Question

Choose the helper that makes the store question work.

Patterns: What size is this shirt? · What size do you need? · Where can I try it on? · How much is it?

3 · TRY IT ON

Choose the natural word order.

With a pronoun: try it on. We do not normally say “try on it.”

4 · Upgrade the Fragment

Choose the complete phrase you would actually use in the store.

Goal: move from one-word answers to useful chunks: “Medium.” → “A medium, please.”
Lesson 9 · Practical English · REMEMBER → LISTEN → SOLVE → SPEAK